When we started providing services to Ujjivan Bank, it was a microfinance company which in time became a full-fledged bank and we were a part of the transition phase. The bank was now opening branches all over Delhi, NCR every few days on the ground floor as per the RBI guidelines.

We accommodated these changes without any issues or disruption to the client’s core responsibility. With new sites opening every few days our strategy was to be flexible and provide rapid service.